Ace the New York State Security Guard Exam 2025 – Secure Your Success!

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If a security guard is uncertain about a course of action, what should they do?

Act independently without guidance

Consult with a supervisor or experienced colleague

When a security guard is uncertain about a course of action, the best practice is to consult with a supervisor or experienced colleague. This approach ensures that the guard receives guidance from someone with more experience or authority, which can lead to better decision-making in potentially volatile or unfamiliar situations.

Consulting with a supervisor not only helps to clarify the correct course of action but also aligns the guard’s response with the protocols and policies of the organization. This is crucial in maintaining safety and professionalism. Additionally, it allows for the possibility of gaining insights from someone who may have encountered similar situations before, further enhancing the likelihood of a well-informed response.

Acting independently without guidance can lead to mistakes that may escalate a situation, while ignoring uncertainty risks missing critical information needed for a proper response. Reporting to law enforcement immediately may be warranted in specific circumstances, but it is generally not the first step for minor uncertainties unless there is an immediate threat to safety.

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Ignore the uncertainty

Report to law enforcement immediately

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